HEAT PUMP NOT WORKING? HOW TO RESET YOUR HEAT PUMP

Heat pump Not Working? How to Reset Your Heat Pump

It’s the age-old question to ask when technology isn’t working – “have you turned it off and on again?” Simply restarting a device can do wonders when it’s not working right. This rings true, even for a heat pump system!

How do you reset a heat pump though? We’re running you through exactly how you can reset your air conditioner isolator switch so you can get back to the comfort you deserve.

When Should I Reset My heat pump?

There are a few instances where you will want to try and reset your heat pump. The first is when your heat pump unit isn’t heating or cooling effectively out of nowhere. This could be due to any number of reasons that require professional help. It could also be a thermostat error that is easily resolved with a reset.

If your heat pump won’t turn on, a reset is often the quick fix you need. Similarly, if your unit stopped working after a power outage, a hard reset might just do the trick. If your heat pump switches off by itself, resetting it could be the solution.

How to Reset heat pump with the Isolator Switch

Resetting your heat pump unit by the isolator switch is simple when you know how to do it. Here are seven steps to reset it.

  1. Turn off your heat pump with the remote/central controller.
  2. Locate the outdoor unit.
  3. Locate the isolator switch – a large plastic V-shaped switch, typically located on the wall next to the outdoor unit (see above picture).
  4. Turn the isolator switch off.
  5. Leave the unit for one hour.
  6. Turn the isolator switch on.
  7. Check for any errors with the unit.

Resetting your unit in this way can often resolve minor mechanical problems. If the problem persists after hitting the reset button, it’s time to call a professional.

When to Call a Professional

If you’re still experiencing problems, even after a reset, you need to call a licensed electrician to solve this problem. Some of the most common problems we have come across that a reset won’t fix include:

  • compressor failure
  • fan motor problems
  • faulty wiring
  • clogged air filters
  • blown fuse or another electrical issue

Above all else, if you’re unsure of how to reset your heat pump at any point, do not continue. One wrong step could make problems worse or even void the warranty on your heat pump unit.

ABOUT TRILECT ENERGY

Trilect Energy is a division of Trilect Services, New Zealand’s master electrician since 1997.

We are a 100% Kiwi owned & operated electrical service group which is a member of the Master Electricians & Mastercraft network with 40 employees and a 25+ years history of customer satisfaction. 

We do not use sub-contractors. All of the installations will be carried out by our experienced team.

Trilect Energy offers a customized energy plan that works for your home/ business.

Get started now by booking a free on-site consultation.

Or call us on (09) 271 2493

www.trilectenergy.co.nz